Refund & Cancellation Policy

We are Shyam Studio ("we", "our", "us"). This Refund Policy applies to all purchases made on our website. By completing a purchase on our platform, you acknowledge and agree to the terms outlined below.

Nature of Products & Services

We exclusively sell digital products and digital services, including but not limited to:

• Minecraft plugins, server setups, builds, configurations, and assets
• Game-related digital resources (Roblox, XenForo, Discord, websites, etc.)
• Software licenses, scripts, models, graphics, themes, and digital upgrades
• User upgrades and access-based digital content

No physical goods are sold on this platform.

No Refund Policy (All Sales Are Final)

Due to the digital nature of our products, all purchases are final and non-refundable.

Once a payment is successfully completed and the digital product, license, or access is delivered or made available, we are unable to offer refunds, cancellations, or exchanges under any circumstances.

Reasons Refunds Are Not Provided

• Digital products are delivered instantly or provide immediate access
• Products cannot be returned once accessed or downloaded
• Licenses and user upgrades are permanently activated upon purchase

Exceptions

Refunds may only be considered in the following rare cases:

• Duplicate payment due to a technical error
• Payment successfully completed but the product was not delivered due to a system fault

Any such issue must be reported within 48 hours of the transaction by contacting us at our support page. Final approval remains at our sole discretion.

Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without contacting our support team first may result in:

• Immediate suspension of your account
• Revocation of purchased licenses or user upgrades
• Permanent access restriction from our platform

Contact & Support

If you face any technical issues with a product or require assistance, we encourage you to contact us. We are always happy to help resolve problems related to installation, usage, or compatibility.

For support, please contact us here.

Acceptance of This Policy

By completing a purchase on our website, you confirm that you have read, understood, and agreed to this Refund Policy. If you do not agree with this policy, please do not proceed with any purchase.

Policy Updates

We reserve the right to modify this policy at any time. Any changes will be effective immediately upon being posted on this page.